Peak season is just around the corner!

Have you thought about how you’re going to manage peak season traffic this winter?

New best practice guide

Our new best practice guide explains how Appointment Booking Landing pages will drive traffic to your in-store and virtual appointment services.

Latest consumer survey report

Our latest consumer survey report shows which types of retail stores and banks customers want to be able to schedule appointments within…

Recent consumer survey report

Our recent consumer survey report shows how the pandemic has changed consumer shopping habits and which habits will be here to stay…

Upcoming Webinar

Our Upcoming Webinar will present consumer insights on how the pandemic has changed consumer shopping habits. Sign-up below for Tuesday October 12th (2pm ET | 11am PT).

46 Stats That Show Retail Shopping Behaviors Are Changing in 2022

by Dylan Brown

2020 was a year for the retail record books, and not in a good way! But amongst the bad and the ugly were some undeniably good outcomes – according to research firm McKinsey, consumers covered a decade in days in their adoption of digital technology, and the majority of brands expressed multitudes of agility and innovation as they sought to meet these new demands.

Read Qudini’s retail predictions for 2021

With Covid-19 still disrupting life as we know it, 2021 will no doubt be just as momentous, and while we live in an era where anything can happen (literally), here are some useful stats that indicate where retailers should focus their attention this year:

Online shopping

In-store

BOPIS/Curbside collection

Digital innovation

Consumer loyalty

Sustainability and social responsibility

Retail strategy

Influencer marketing

For more insights, take a look at our white paper featuring a survey from 2,000 US consumers. 

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Peak season is just around the corner!

Have you thought about how you’re going to manage peak season traffic this winter?

New best practice guide

Our new best practice guide explains how Appointment Booking Landing pages will drive traffic to your in-store and virtual appointment services.

Latest consumer survey report

Our latest consumer survey report shows which types of retail stores and banks customers want to be able to schedule appointments within…

Recent consumer survey report

Our recent consumer survey report shows how the pandemic has changed consumer shopping habits and which habits will be here to stay…

Upcoming Webinar

Our Upcoming Webinar will present consumer insights on how the pandemic has changed consumer shopping habits. Sign-up below for Tuesday October 12th (2pm ET | 11am PT).