3 ways retail stores can reopen, and stay open, post lockdown

Raj Sangha
by Raj Sangha

Store may be set to reopen 15 June – but will they stay open? Here are 3 steps retailers can take to ensure they do.

Qudini recently surveyed 2,000+ British consumers during Covid-19 to find out how they’ve changed their shopping behaviour and discovered:

Read more findings from the survey

These insights indicate that, in the Coronavirus era:

How retailers can stay open for business

1) Reduce customer time in-store and build confidence to visit by allowing customers to schedule time-slots using appointment scheduling software and managing virtual queues with queue management software.

2) Create a contactless click and collect experience that enables customers to check-in and receive their order at the store entrance or curbside.

3) Provide a virtual service and host online events. Enable customers to book online appointments and events for virtual service by phone or video.

What getting this right could mean for retailers now and in the future

Find out more about how we can support your business during Covid-19.


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