We’re now Qudini by Verint, the Customer Engagement Platform! Learn how to drive sales, increase customer loyalty and get the most out of your teams with our game-changing Retail Choreography software solutions.

 

View solutions

We’re delighted to announced that Qudini has officially been acquired by Verint, the Customer Engagement Company!

Learn more

Want to catch-up at NRF’s Big Show in New York City this January?

Find out more

Do you know how you’re going to stay relevant and profitable during the recession?

Become recession-proof

Peak season is just around the corner!

Have you thought about how you’re going to manage peak season traffic this winter?

Check out our peak season software solutions

New best practice guide

Our new best practice guide explains how Appointment Booking Landing pages will drive traffic to your in-store and virtual appointment services.

Download the guide here

Latest consumer survey report

Our latest consumer survey report shows which types of retail stores and banks customers want to be able to schedule appointments within…

Download the report for your industry

Recent consumer survey report

Our recent consumer survey report shows how the pandemic has changed consumer shopping habits and which habits will be here to stay…

Download the whitepaper here

Upcoming Webinar

Our Upcoming Webinar will present consumer insights on how the pandemic has changed consumer shopping habits. Sign-up below for Tuesday October 12th (2pm ET | 11am PT).

Sign-up here

Drive Sales, Loyalty and Productivity 

With a single platform to choreograph the perfect retail experience.

Request a demo
Download the brochure
Retail Choreography Software Illustration

Powering the World’s Leading Retailers and Banks

With Our Retail Choreography Suite

Solving Your Most Important Brand Challenges

  • Experience

    Ecommerce has made retail more competitive and modern customers are more demanding, fickle and vocal than ever before.

    The cost of a poor experience is much greater.

    To drive sales and lasting loyalty it’s essential to offer superior, engaging and frictionless customer experiences. Using software is pivotal to achieving this.

  • Operations

    To win customers, brands need to be omnipresent and to offer incredible experiences and service that convert across channels.

    This puts intense pressure on store operations, despite lower margins.

    Using software to choreograph your customers and store team activities is key to ensuring profitable operations that make the most out of your people and space.

  • Data

    Brick-and-mortar data is disparate and hard to collect. Most retailers are in the dark about who visits and what happens between the door and Point of Sale.

    This results in lost sales opportunities and inefficient planning.

    To win against competition, brands need to capture more data on their store operations and customer preferences to enhance service and profitability.

Increase Your Profitability and Brand Relevance With…

Superior Customer Experiences

Engage customers with superior frictionless and personalized experience that enable you to:

  • Acquire more customers

  • Increase Sales

  • Drive greater loyalty and advocacy

Seamless Operations

Increase profitability by easily choreographing both your customers and store team activities to:

  • Improve Productivity

  • Centralize Use of Tools

  • Optimize Use of Resources and Space

Game-Changing Data Insights

Win against competition with unique data insights that enhance service and profitability:

  • Gain a 360-view of Every Customer

  • Better Allocate Resources

  • Make Smarter Decisions

What Our Clients Say

  • We’re a Fantastic Partner

    “We are really impressed with you [Qudini] as a partner. The insight and value you are driving for us is great. The speed of which you reply to our requests is phenomenal and the attention to detail is fantastic, as well.”

    Head Office Team, Burberry

  • We Increase Sales

    Qudini has enabled us to have a much more pleasant customer experience in the store and we can definitely see that we’ve had a percentage growth in terms of revenue.

    Franchise Owner, Specsavers (Eyewear Retailer)

  • We Save Time and Costs

    Qudini allows me to allocate resources more effectively so that the team functions more efficiently than ever before.

    Branch Manager, NatWest (Bank)

  • We Improve Decision Making

    Qudini has really helped us to understand how our stores are planning time and utilising people in-store. It also gives us some really clear insights into when customers are coming in and what they are coming in to ask us.

    Head Office, O2 (Telecoms)

  • We’re Indispensable

    If Qudini was taken away from the store, I am not entirely sure how I would cope. I wouldn’t even want to imagine life without Qudini.

    Store Manager, Specsavers (Eyewear retailer)

  • We’re the Best

    We’ve been working with Qudini for a number of years now and we went through a robust selection process looking at the global industry leaders and we found that the flexibility and the speed at which Qudini worked, really allowed us to roll forward with what we have now.

    Head Office Team, Samsung

  • We’re the Future of Experience

    Qudini is one of the best systems we have seen to achieve a truly exceptional experience for our consumers.

    Head Office Team, Philip Morris International IQOS

A Powerful Platform Built for Enterprise

  • red circles joined by lines to represent a network

    Multiple retail and banking solutions in one platform

  • red cloud

    Cloud-based and centralized with enterprise-grade security

  • red icon showing toggles

    Fully customizable and easy to centrally control

  • computer and phone icon

    Works on any device with a desktop browser platform, alongside IOS and Android Apps

  • Three red cog wheels

    Stand alone, with ample out of the box integration options

  • Red globe icon

    Scales to thousands of stores with multi-language and multi-timezone

  • graphs on a desktop screen icon

    Market-leading data reporting capabilities to holistically understand your business with

  • Highly intelligent, yet intuitive and simple to use (takes just half and hour to learn)

  • two red people with speech bubbles above them

    A collaborative partner that enterprise organizations love to work with

  • red rocket icon

    Innovative and constantly evolving with retail and banking industry trends

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We’re now Qudini by Verint, the Customer Engagement Platform! Learn how to drive sales, increase customer loyalty and get the most out of your teams with our game-changing Retail Choreography software solutions.

 

View solutions

We’re delighted to announced that Qudini has officially been acquired by Verint, the Customer Engagement Company!

Learn more

Want to catch-up at NRF’s Big Show in New York City this January?

Find out more

Do you know how you’re going to stay relevant and profitable during the recession?

Become recession-proof

Peak season is just around the corner!

Have you thought about how you’re going to manage peak season traffic this winter?

Check out our peak season software solutions

New best practice guide

Our new best practice guide explains how Appointment Booking Landing pages will drive traffic to your in-store and virtual appointment services.

Download the guide here

Latest consumer survey report

Our latest consumer survey report shows which types of retail stores and banks customers want to be able to schedule appointments within…

Download the report for your industry

Recent consumer survey report

Our recent consumer survey report shows how the pandemic has changed consumer shopping habits and which habits will be here to stay…

Download the whitepaper here

Upcoming Webinar

Our Upcoming Webinar will present consumer insights on how the pandemic has changed consumer shopping habits. Sign-up below for Tuesday October 12th (2pm ET | 11am PT).

Sign-up here