Powering the store
of the future

Growing omni-channel retail profitability with perfectly
choreographed customer experiences and shop floor operations.

CUSTOMER EXPERIENCE SOFTWARE
FOR THE WORLD’S VERY BEST BRANDS

Our Solutions

  • Appointment
    Booking

  • Queue
    Management

  • Event
    Management

  • Analytics
    Software

  • Task
    Management

Appointment Booking Software

Drive new footfall by enabling your customers to pre-book appointments across any channel.

  • Appointment booking software and Online booking system Qudini

Queuing System

Retain and convert more customers by creating a pain free waiting experience and more efficient shop floor.

  • Queue Management System Queuing System Qudini

Event Management
Software

Create brand advocates by enabling customers to browse, book and share your events with just a couple of clicks.

  • Event Management Software Online Booking System Qudini

Business Intelligence
Analytics Software

Analyse data and obtain insight that enables you to drive change and create financial returns within your business.

  • In store Click and Collect system Qudini

Task
Management

Qudini’s Task Management Software enables you to reduce dwell time and improve your team’s productivity.

  • Order management software with SMS updates Qudini
Outlets

RECOGNISED FOR INDUSTRY
LEADING INNOVATION &
TRANSFORMATION

Awarded by several prestigious outlets including
Retail Systems, Gartner and Disrupt 100.

Creating Impact

Statistics
Testimonials
  • 62%

    Walkout reduction

    Qudini’s ability to improve customer experience has resulted in a significant reduction in customer walkouts for O2 UK.

    90%

    staff time saved

    Qudini helps to reduce full time resource allocation to areas of store, freeing staff to work on other tasks.

  • 30%

    AVG SPEND INCREASE

    Due to the improved customer experience and increased movement in high street opticians stores.

    40%

    SATISFACTION INCREASE

    Qudini’s innovative technology has enabled House of Fraser to enhance customer satisfaction and loyalty.

  • 10%

    CONVERSION INCREASE

    Our appointment booking software enables staff to deliver a more personalised and vastly improved customer service that converts more customers for a high-street travel agency.

    £2m

    P/A cost reduction

    Qudini enables your organisation to have full transparency of its in-store operations helping our clients to increase revenues and save costs across their store estate.

  • Giving customers estimated waiting times makes a massive difference to their likelihood of staying in store to speak with an advisor.

    Store manager | O2

    Customers leave their number & wander around the store to do other things. A customer went and purchased an Xbox whilst he was waiting for customer services.

    Store colleague | Dixons Carphone
  • When a customer books an appointment online, it allows me to put them with the right person as I know what they are coming in to discuss. This increases the chance of making a sale.

    Store manager | Thomas Cook

    The customer journey is smoother, and most importantly are customers really like it.

    Electricals Section manager | John Lewis
  • The collection system is really helpful and has sped everything up. It frees up the team to work on other things.

    Store manager | Ikea

    I love the reporting dashboard. I use it during my daily team sessions to drive sales and plan lunches and breaks.

    Store manager | Thomas Cook

Enter your details to arrange a call or demonstration

Learn how Qudini powering the Specsavers store of the future:

Play

Get in touch

• Arrange a demo
• Discuss your retail future initiatives
• Understand your ROI opportunity

X

Thank you!

Please click the button below to download the resource.

X

Thank you!

A member of our team will be in touch.

Close
X

Get in touch
with our team

To get in touch with our team email info@qudini.com

Simply complete the form below and the right team will be in touch to discuss your query. We look forward to getting the ball rolling!

Top