Latest consumer survey report

Our latest consumer survey report shows which types of retail stores and banks customers want to be able to schedule appointments within…

Recent consumer survey report

Our recent consumer survey report shows how the pandemic has changed consumer shopping habits and which habits will be here to stay…

Upcoming Webinar

Our Upcoming Webinar will present consumer insights on how the pandemic has changed consumer shopping habits. Sign-up below for Tuesday October 12th (2pm ET | 11am PT).

Drive Sales and Loyalty Across Your Stores and Website

By perfectly choreographing your customer experience with scheduled appointments, virtual queues and fast-track order pickup.

Powering the World’s Leading Retailers and Banks

Helping Brands During and Beyond the Pandemic With

  • Appointments for In-Store & Virtual Services

    Offer a safe, convenient and premium service that drives foot traffic, sales and loyalty – by enabling your customers to seamlessly schedule appointments for in-store services, store visits and virtual services. An online booking system built for retailers and banks.

  • Virtual Queuing for Store Visits & Services

    Retain walk-in customers by enabling them to join a virtual queue / digital waitlist (by phone, a host or a kiosk) and receive personalized updates while they wait to receive service or enter your store. Enable store associates to seamlessly count store occupancy across multiple devices.

  • Doorside / Curbside Pickup

    Drive online sales and loyalty with seamless doorside and curbside pickup of online orders. Qudini enables your BOPIS click and collect customers to check-in by phone, host or kiosk and to receive updates while your store team bring their order to them.

Long Term Solutions To Solve Your Challenges Across the 3 Pillars of Retail Choreography

  • Experience

    Modern customers are more demanding, fickle and vocal than ever before (they want brands to work to win them)… And the pandemic has created a more cautious yet omnichannel mindset.

    To drive sales and loyalty brands need to offer superior and safe customer experiences that build customer engagement and confidence.

  • Operations

    Stores have become less about pure transactions and more about building relationships that convert across channels. This has created more intensive service operations and tighter margins.

    To build brand presence and profitability, retailers should use software solutions to ensure seamless operations that make the most out of their people and space.

  • Data

    Brick-and-mortar data is disparate and hard to collect. The pandemic has created an unpredictable new normal that we have yet to fully understand. Fast, yet informed, reactions are key.

    To win against the competition, brands need to capture more data to make  intelligent decisions that enhance their profitability and brand relevance.

Increase Your Profitability and Drive Lasting Brand Relevance With…

Use Cases

Powering your “Safe Store” and “Store of the Future Initiatives”

* Denotes key software uses cases that the pandemic has been a catalyst for

  • Appointments & Walk-ins

    • In-Person Services*
    • Virtual Services*
    • Store Visits*
    • Occupancy Tracking*
    • Contactless Order Pickup*
    • In-store Activities and Facilities
    • Call a Colleague
    • Repairs / Personalization Services
    • Store Meeter-Greeter App
    • Clienteling – 360 Customer View
    • E-Waiver / Digital Signature
    • Customer Choreography
    • Manage Colleague Availability & Breaks
    • Field Consultants
    • Pre-Orders
    • Sales Follow-up Reminders
    • Dwell Spaces
    • Seasonal Activities
  • Events

    • In-Person Events and Workshops
    • Virtual Events and Classes*
    • VIP Events
    • Employee Events & Training Workshops
  • Tasks

    • Manage Colleague Time and Breaks
    • Head Office to Store Communications*
    • Store Level Communications
    • Merchandising Actions
    • Marketing Tasks
    • Day-to-Day Store Oversight
    • Repeating Store Tasks
    • Compliance Tasks
    • Training Resources
    • Motivational Messages and Tips
    • Company News Updates
    • Emergency Communications

Powerful Proven Benefits

  • Acquire Customers
  • Increase Sales
  • Drive Loyalty and Advocacy
  • Allocate Resources Better
  • Improve Productivity
  • Improve Use of Space
  • Make Smarter Decisions
  • Centralize Software Tools
  • Enhance Your Competitive Advantage

What Our Clients Say

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New best practice guide

Our new best practice guide explains how Appointment Booking Landing pages will drive traffic to your in-store and virtual appointment services.

Latest consumer survey report

Our latest consumer survey report shows which types of retail stores and banks customers want to be able to schedule appointments within…

Recent consumer survey report

Our recent consumer survey report shows how the pandemic has changed consumer shopping habits and which habits will be here to stay…

Upcoming Webinar

Our Upcoming Webinar will present consumer insights on how the pandemic has changed consumer shopping habits. Sign-up below for Tuesday October 12th (2pm ET | 11am PT).

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