With virtual queuing, scheduled appointments
and contactless online order pickup.
Customers are more demanding, fickle and vocal than ever before
This makes it harder to drive customers to your business and retain their loyalty.
Store operations are more intensive and margins are tighter
This means it’s essential to make the most out of your people and your space.
Brick-and-mortar data is disparate and hard to collect
This prohibits intelligent decision-making on stock, resourcing, merchandising and marketing.
“Qudini has enabled us to have a much more pleasant customer experience in the store and we can definitely see that we’ve had a percentage growth in terms of revenue.”
Franchise Partner, Specsavers
“For us, it’s all about retention. And Qudini allows us to give that value-add to ensure we are providing the best possible experience for customers at the start and end of their journey.”
CX Leader, Samsung
“Qudini allows me to allocate resource more effectively, so that the team functions more efficiently, than ever before.”
Branch Manager, International Retail Bank
Outmaneuver the competition by improving your brand perception. Brands like O2, Specsavers, NatWest and Samsung use our technology to ensure they’re seen as innovative, digital and customer-centric.
“I like it. It’s very professional and something that our competition doesn’t offer.”
Store Associate, Tui
Get real-time store insights that you can rely on. Qudini enabled a telco client to reduce consulting spend by up to $200k per annum by reducing the need for time and motion studies, mystery shopping and exit surveys.
“Qudini has really helped us to understand how our stores are planning time and utilising people in-store. It also gives us some really clear insights into when customers are coming in and what they are coming in to ask us.”
Head of Operations, O2
Our software is so simple to use, store associates pick it up within half a day – and within a month, they usually achieve a return on investment of anywhere between 900-2,000%.
“Learning to use Qudini is really really simple, the steps are really easy. The user interface is really simple. It took me about half a day to learn how to utilise all the services.”
Store Associate, Samsung
A member of our team will be in touch.