Drive new footfall by enabling your customers to pre-book appointments across any channel.
Retain and convert more customers by creating a pain free waiting experience and more efficient shop floor.
Create brand advocates by enabling customers to browse, book and share your events with just a couple of clicks.
Analyse data and obtain insight that enables you to drive change and create financial returns within your business.
Qudini’s Task Management Software enables you to reduce dwell time and improve your team’s productivity.
Awarded by several prestigious outlets including
Retail Systems, Gartner and Disrupt 100.
Qudini’s ability to improve customer experience has resulted in a significant reduction in customer walkouts for O2 UK.
Qudini helps to reduce full time resource allocation to areas of store, freeing staff to work on other tasks.
Due to the improved customer experience and increased movement in high street opticians stores.
Qudini’s innovative technology has enabled House of Fraser to enhance customer satisfaction and loyalty.
Our appointment booking software enables staff to deliver a more personalised and vastly improved customer service that converts more customers for a high-street travel agency.
Qudini enables your organisation to have full transparency of its in-store operations helping our clients to increase revenues and save costs across their store estate.
Giving customers estimated waiting times makes a massive difference to their likelihood of staying in store to speak with an advisor.
Customers leave their number & wander around the store to do other things. A customer went and purchased an Xbox whilst he was waiting for customer services.
When a customer books an appointment online, it allows me to put them with the right person as I know what they are coming in to discuss. This increases the chance of making a sale.
The customer journey is smoother, and most importantly are customers really like it.
The collection system is really helpful and has sped everything up. It frees up the team to work on other things.
I love the reporting dashboard. I use it during my daily team sessions to drive sales and plan lunches and breaks.
Learn how Qudini powering the Specsavers store of the future:
“Qudini has enabled us to have a much more pleasant customer experience in the store and we can definitely see that we’ve had a percentage growth in terms of revenue.”
“The footfall analytics and the task management analytics that we get from Qudini has really helped us to understand how the stores are actually planning time and utilizing the people in-store. It also gives us some really clear insights into when customers are coming in and what they want.”
“For us it’s all about retention. And Qudini allows us to give that value add to ensure that we are giving the best possible experience for customers at the start and end of their journey.”
“Without Qudini, I would feel a lot less in control than I do right now. But I know exactly what is going on in my store and it helps me lead my team a lot better and it gives me the time to be able to do that.”
“If Qudini was taken away from the store, I am not exactly sure how we would cope. I wouldn't even want to imagine life without Qudini."
“Learning to use Qudini is really, really simple. The steps are really easy. The user interface is really simple. It took me about half a day to learn how to utilize all the services.”
“If you are looking to improve your customer experience and increase sales then this is the best company to get in touch with. Qudini provides clients with the best possible solutions to uplift their current business set-up to new heights. Highly recommended!”
“We’ve been working with Qudini for a number of years now. We went through a robust selection process looking at the global industry leaders and we found that the flexibility and the speed at which Qudini worked really allowed us to roll forward with what we have now.”
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