Qudini is an enterprise Customer Experience Management cloud platform that enables brands to transform their in-store customer experience, and as result improve their; sales, operations and customer relationships.
In one single flexible platform, use Qudini to manage your resources and connect with customers across multiple journeys and channels using our solutions for: Appointment Booking, Queue Management, Collection Management and Event bookings.
In-store and across your online channels, via: hosts, self-service kiosks, consumer mobile apps and online appointment & event booking interfaces.
By updating customers through branded and personalised content, including: SMS, email, digital signage TV displays, printed tickets or pager devices.
Use any desktop, tablet or mobile device to manage your customer demand against your available resources and shop floor activities.
Using Qudin's dashboard and email reports, providing you new and granular data on: customer turnout, wait times, online engagement and more...
Manage walk-in footfall more efficiently and replace physical queues and busy waiting rooms with faster digital queues and more satisfied customers.View Products
Manage your appointment availability, staff resources, and footfall with prebooked appointments made online and in the store, venue or surgery.View Products
Drive greater loyalty through an improved experience that enables Click and Collect customers to check in and receive personalised updates about their order status.View Products
Build a list of customers waiting to receive information about a service or a goods collection from your store, so you can personalise communications and build brand loyalty.View Products
With Qudini, you can create an experience that is:
Easily configure your settings and choose the functionality that gives you, your staff and your customers, the best experience.
Fully customise our products with your branding and ensure maximum customer engagement with your organisation.
Use on any desktop browser or any tablet or smarpthone, with our native apps for Android, Apple, and Microsoft operating systems.
Manage centrally and quickly deploy to any location, anywhere in the world.
Customers who have had their experience improved by Qudini in the last 12 months.
Total revenue available to clients if every customer spent $5 whilst they waited.
Times customers have clicked on a weblink to view their queue position in the last 12 months.